If the money has been deducted from your bank account but is not yet visible in your gaming account, please wait up to 30 minutes.
If the funds still have not been credited to your gaming account after this time, please contact our customer support for further assistance.
To speed up your support experience, please attach a screenshot of the receipt from your bank or the Swish app. The following information should be clearly visible in the image:
- Amount
- Time and date
- Reference number